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Meet our team

One of our core values is teamwork. We believe in the power of diverse people and ideas coming together to achieve goals. Each member of our team is experienced in specific areas of PR, marketing and healthcare subject matter.

How we work with you

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At KNB Communications, each new client is assigned an Account Lead.
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Then, we build out a dedicated core team. It may include roles like Media Relations Specialist, Social Media Account Manager, Marketing Coordinator, Graphic Designer, and a specialized Writer.
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We customize the team to fit the needs of the client, bringing in extended team members as projects dictate.
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The Account Lead provides one convenient point of contact for the client and provides updates on regular calls.

We consider our clients our partners; we become an extension of your team.

KNBeings

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Chintan Shah President & Managing Partner
Chintan Website

Chintan Shah President & Managing Partner

Education: Bachelor’s in Communications and International Studies from University of Wisconsin; MBA from Babson College.

Professional background: Prior to joining KNB, Chintan worked for IBM in New York City, focused on Power Systems sales, while working with clients in the healthcare, finance and media markets. Chintan also previously managed Americas marketing and sales for Unfors Raysafe, a medical radiation management company headquartered in Bildall, Sweden. Chintan is passionate about applying technology and innovation to solving problems, especially in healthcare applications. He is excited about marketing new products and services that help people live better lives through disruptive, but easy-to-use technology.

Expertise: Jeopardy fact: He is a huge fan of the Green Bay Packers, Milwaukee Bucks and Brewers and the Wisconsin Badgers.

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Beth Cooper Vice President of Marketing + Sales
Beth headshot

Beth Cooper Vice President of Marketing + Sales

Education: BBA in Marketing from Pace University’s Lubin School of Business; MBA in Management from Rider University; JD from Thomas Jefferson School of Law.

Professional background: Beth has over 17 years of professional experience, with a focus in the healthcare and marketing fields. Beth is responsible for conceiving and executing marketing strategies and tactics to drive growth and generate leads. In addition, she supports the PR team with amplification, overall brand development, and messaging in the marketplace to ensure KNB’s clients are leading the conversation in healthcare.

Expertise: Full-stack marketing, social media, and regulatory / legal compliance.

Jeopardy fact: Beth has lived in 4 countries across 3 continents and has traveled to 46 countries.

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Amy Roberts Vice President of Communications + Client Services
Amy Roberts Headshot

Amy Roberts Vice President of Communications + Client Services

Education: Texas A&M University,BS in Communications

Professional Background: Amy is an award-winning writer and storyteller who believes creativity is a commodity. Her extensive experience in the healthcare industry includes serving as the Public Relations and Marketing Director for Intermountain Healthcare’s Park City Hospital for over a decade. Prior to this role, Amy worked as a broadcast journalist covering health and wellness. She continues to freelance write for a number of publications.

Expertise: Media relations, communications strategy, creative storytelling campaigns, crisis communications, and content development.

Jeopardy fact(s): Amy is a certified safari guide through the Field Guides Association of Southern Africa, she would be a martyr for the Oxford comma, and her toxic trait is how badly she wants to domesticate a penguin.

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Emily Boland Account Director
Emily B Headshot cropped

Emily Boland Account Director

Education: B.A. in Digital Design from the University of Cincinnati, College of Design, Art, Architecture, and Planning

Professional Background: Emily has spent the last several years as a Marketing + Product Director developing a medical device start-up business while managing an interdisciplinary team in a highly regulated healthcare space. Her passion and focus stems from a collective and joined empathy towards the patients her clients serve. Emily is responsible for ensuring clients achieve results on time and above expectation!

Expertise: Management of complexity, productivity optimization, graphic design, healthcare content development, and planning.

Jeopardy Fact: Emily has ‘voluntary nystagmus’ which is a rare, voluntary ability to rapidly flutter the eyes horizontally. She was once approached as a child to be featured in a hot sauce commercial showcasing this unique ability.

 
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Amber Hamilton Account Director
Amber Hamilton headshot

Amber Hamilton Account Director

Education: B.S. in Journalism with a concentration in healthcare public relations from the Reed College of Media at West Virginia University.

Professional Background: Amber has more than a decade of experience in healthcare public relations with strong expertise in surgical technology, medical devices, pharmaceuticals, and nonprofit public health organizations. Her primary focus is executing strategic communications programs that elevated awareness and knowledge about timely and critical healthcare topics, products, and services by engaging thought leaders whose voices advance reliable and accurate information to internal and external stakeholders.

Expertise: Communications strategy, content development, media relations, event production, and project management.

Jeopardy Fact: She is a passionate vegan activist and certified in plant-based nutrition by the T. Colin Campbell Center for Nutrition Studies.

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Bridget Saroff Account Director
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Bridget Saroff Account Director

Education: B.S. in Communication with a focus in Journalism.

Professional Background: Bridget has more than a decade of Marketing experience. She began her career in social media and quickly discovered a passion for all things digital - from video-first creative to paid advertising and SEO. She has experience driving business results across many industries. At KNB, Bridget is responsible for ensuring clients exceed their business goals.  

Expertise: Marketing strategy, digital marketing, creative execution, and project management. 

Jeopardy Fact: Bridget is passionate about the planet and sustainability - and nearly always shops secondhand before buying something new.

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Corrie Fisher Account Supervisor
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Corrie Fisher Account Supervisor

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Dilma Bennett Marketing Services Director
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Dilma Bennett Marketing Services Director

Professional Background

Dilma brings over 20 years of healthcare experience across the marketing spectrum, including service line marketing, product marketing, demand generation, sales enablement, and physician and community relations. In her role at KNB, Dilma’s oversight includes leading a high-performance team in the development and execution of marketing strategies and initiatives to help our clients drive engagement and leads, build the sales pipeline, grow their brands, stimulate customer loyalty, retention and improve relations with their customers, employees, and partners.

Expertise: Brand strategy and development, marketing strategy and execution, advertising, event marketing, customer experience, reputation management, and sales support

Jeopardy fact: Dilma is a Women of Tomorrow mentor, a non-profit designed to inspire, motivate and empower at-risk young women to live up to their full potential through a unique mentorship program and scholarship opportunities.

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Laura Hill Marketing Manager, Client Services
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Laura Hill Marketing Manager, Client Services

Education: Bachelor’s degree in Journalism with an emphasis in Public Relations from the University of Oklahoma

Professional background: Laura has over 11 years of experience in marketing, public relations and communications for start-ups, established brands and everything in between. She has worked in the non-profit and healthcare industries. Laura is responsible for developing and implementing marketing strategy and tactics to create leads and facilitate growth.

Expertise: Holistic marketing, content marketing and acquisition marketing.

Jeopardy fact: Outside of work Laura is passionate about the environment and helping people. She enjoys spending time in nature, hiking and kayaking.

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Elle Paredes-Leon Digital Marketing Specialist
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Elle Paredes-Leon Digital Marketing Specialist

Education: BA in Communications from the University of Washington; MBA in Business with a focus on International Marketing from Louisiana State University 

Professional background: With over 9 years in the digital marketing space, Elle has consistently increased visibility and results for clients across a broad range of marketing channels, from display advertising to email marketing. She has a proven track record in providing measurable growth with a focus on demand generation and sales pipeline management. She has been a firm advocate for finding solutions in the data as she believes great campaigns are produced from insightful analytics.

Expertise: Full-stack marketing, content strategy, business development, and data analytics 

Jeopardy fact: Elle is an avid Star Wars fan. She collects Star Wars comics and books, even the non-canon ones. Her dog is named after her favorite Star Wars movie, Rogue.
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Nikita Mehta Marketing + Design Coordinator
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Nikita Mehta Marketing + Design Coordinator

Education: Bachelor's degree in Digital Design from Seattle University
 
Professional background: Nikita has over 7 years of experience creating successful visual communications through fresh, on-brand designs and imagery as a graphic design freelancer. She enjoys crafting effective deliverables across channels including web, print, and social media. 
 
Expertise: Visual design, graphic design, creative problem solving, design delegation, visual content creation, and business coordination.
 
Jeopardy fact: In her free time, Nikita loves being in the company of her dog Lexi, whether it be cuddling up to watch a good show together or going for long walks in nature. She has a passion for animals and has helped to rehabilitate many including orphaned infant squirrels, bunnies, birds, and a baby duck.
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Chad Van Alstin Media Relations Manager
Chad Van Alstin Headshot

Chad Van Alstin Media Relations Manager

Education: B.A. in Mass Communication from Virginia Tech, with a minor in Philosophy. A.A. from Corning Community College, with an emphasis on media production.

Professional Background: Chad has 18 years of experience working in a variety of media settings, from newspapers and magazines to television and radio. He has worked in marketing and public relations for 8 years, with a focus on healthcare and technology. Chad serves KNB clients as a media liaison and strategist.

Expertise: Media relations and content development.

Jeopardy Fact: Chad enjoys the company of his two dogs, who serve as his primary exploration and camping companions.

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Erica Velander PR Coordinator
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Erica Velander PR Coordinator

Education: Master of Arts from East Stroudsburg University of Pennsylvania

Experience: Erica is a skilled content writer with over a decade of experience. She spent half of her career in the nonprofit sector, working for Habitat for Humanity and Rebuilding Together. Since that time, she has worked as a marketing specialist and as a freelancer for several publications covering travel and parenting.

Expertise: Content creation, social media management, storytelling, copywriting

Jeopardy Fact: Erica enjoys spending her time off writing historical fiction at the Millay Colony, the estate of poet and activist Edna St. Vincent Millay. She is also a mom to a high-spirited toddler, an avid reader, and a snowboarder.

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Gaby Hermes Operations Manager
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Gaby Hermes Operations Manager

Education: B.A. in Business Management from the University of Phoenix

Professional background: Gaby has over 15 years of experience providing executive-level support to entrepreneurs and industry leaders. She is an accomplished administrator, focusing on efficiency and accuracy.

Expertise: Problem-solving, task efficiency, tech prowess, and curveball catcher.

Jeopardy fact: Gaby is an avid motorcycle enthusiast and loves riding the country backroads.

Our specialists

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Pam Foote Content Writer
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Pam Foote Content Writer

Education: Bachelor of Arts degree cum laude in English from Connecticut College; Master of Science degree in Broadcast Journalism from Boston University.

Professional background: Pam got her start as a news writer and assignment editor in radio, parlaying that experience into a public relations career in government, information technology, publishing, and healthcare. She has worked for small and large PR agencies, and as a freelancer.

Expertise: Writing, account management, media and analyst relations.

Jeopardy fact: While serving as an assistant press secretary to the governor of Massachusetts, Pam was honored to meet President Jimmy Carter in Boston and Vice-President (later President) George H.W. Bush in Washington, D.C.

Jeopardy fact: Pam loves Major League Baseball, and is a diehard Red Sox fan. She's visited the National Baseball Hall of Fame twice, once for Pedro Martinez’s induction ceremony. Pam has seen the Sox play in Boston, Cleveland and Ft. Myers (so far), and has also attended games in Oakland, San Diego, Montreal, and Cincinnati.

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Stephen Alberts Paid Media
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Stephen Alberts Paid Media

I'm part of the KNB social media team and manage paid ads for clients. After graduating from the University of Rhode Island with a marketing degree, I started a career in the IT field. While working in IT, I managed that company's website and helped with their online marketing. As the years went on I developed skills in Search Engine Optimization, Google ads, Facebook ads and all aspects of paid media. Today I have over 10 years of experience in paid ads management and help clients grow their social presence with paid ads. My first job was working as a mate on a fishing boat when I was a teenager on the south shore of Long Island.

Kerri Reeves
Kerri Reeves Communications and Content
Kerri Reeves

Kerri Reeves Communications and Content

Education: Kerri received a BA in English with concentrations in communications and business administration from Muhlenberg College in Allentown, PA.

Professional background: After brief stints as a newspaper reporter and journal production editor, Kerri was a writer and editor for print and online medical trade publications for over a decade. Her primary focus areas were speech-language pathology and audiology, and later, medical imaging and health IT. She acquired and wrote articles, managed Web content, and helped produce the publications.

Expertise: Kerri’s trade experiences connected her with many experts in the healthcare industry. She has continued collaborating with physicians, specialists, vendor representatives, and health management professionals to investigate story leads and generate content. She also specializes in marketing content generation including website copy, e-newsletters, social media content, press releases, and case studies.

Jeopardy fact: Kerri was bit by the travel bug early and visited half the U.S. states and nearly as many countries. Now, she’s raising three daughters outside Philadelphia and together they explore the great outdoors and the hottest drivable hotspots!

Suzanne Shelley
Suzanne Shelley Communications and Content
Suzanne Shelley

Suzanne Shelley Communications and Content

Education: B.S. (Honors) in Geology from Colgate University; M.S. in Geology from the University of South Carolina at Columbia.

Professional background: Suzanne has 32 years of professional editorial experience, with a focus on healthcare, pharma, life sciences, chemical engineering, petroleum refining, and power generation. Suzanne is the former Managing Editor of Chemical Engineering magazine, has been a long-time regular freelance Contributing Editor at Chemical Engineering magazine, Pharmaceutical Commerce magazine, and has provided technical writing, ghostwriting and editing services to a number of other industry-specific corporate entities, trade journals, and conference groups in the pharma/life sciences sector and chemical process industries..

Expertise: Researching and writing in-depth bylined feature articles, ghostwriting in-depth technology- and business-oriented White Papers, and ghostwriting targeted thought leadership pieces, Q&A profiles and online blogs.

Jeopardy fact: Suzanne is able to play exactly one song on the harmonica ~ Naturally, that song would be “Oh Susannah”).

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Johnny Garcia Social Media
KNB-Image-website

Johnny Garcia Social Media

Education: BBA in Management from LIM College

Professional background: Johnny has over 8 years of professional experience, with a focus in the social and content creation ranging from celebrities to healthcare. Additionally, Johnny’s work has been seen in Vogue, Paper Magazine, Allure, Cosmo, E!, Good Morning America, and many other major platforms. Johnny is responsible for generating and designing social strategies to drive growth across all platforms for KNB. Furthermore, they support the KNB team through graphic design to ensure KNB’s clients remain ahead of the visual curve. 

Expertise: Social media, content creation, and visual story-telling

Jeopardy fact: Johnny is an avid archival, historical fashion collector.

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Jessica Edington Social Media
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Jessica Edington Social Media

Jessica is a professional social media marketing manager and creative content planner. She has over six years of experience in the marketing and communications world, and earned her Master of Arts degree in strategic communication and Bachelor of Arts degree in public relations from The University of Oklahoma. Over the years, Jessica has worked with clients in various industries, such education, banking, non-profit, and automotive, but most of her experience and passion lies in the healthcare marketing industry. Jessica has had the unique opportunity to serve as a content creator for numerous national and international brands, such as Neutrogena, L’Oreal Paris, Cotton - The Fabric of Our Lives, Dunkin’ Donuts, Fabletics, and many more. She believes that social media should serve as a relationship-building tool and the “handshake” to introduce target audiences to your brand.

Fun Fact: Jessica’s life dream is to be a contestant on a game show, such as Family Feud!

Dale Stebbins
Dale Stebbins Graphic Designer
Dale Stebbins

Dale Stebbins Graphic Designer

Education: Dale is a graduate of the former Central Academy of Commercial Art, Cincinnati Ohio.
 
Professional Background: Dale is a multitalented advertising and graphic design professional with 38 years of experience, including stints at large and small ad agencies, corporate marketing departments, and as a freelancer. 
 
Expertise: All forms of print, broadcast, and digital media. The current emphasis of his work is collateral marketing materials, digital assets for websites, and trade show booth design.
 
Jeopardy Fact: Dale enjoys going to Cub’s games and exploring Chicago’s culinary scene.
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Jennifer Mirabile Public Relations
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Jennifer Mirabile Public Relations

Jennifer Mirabile is a strategic and results-oriented public relations leader with nearly 20 years of experience counseling and representing high-growth technology companies in a variety of industries.

She specializes in helping clients in the healthcare, HR, IT, and retail industries raise their visibility through innovative PR campaigns, communications planning, media relations, events, media messaging, content development, social media, and B2B and B2C media relations on both a global and national level. Jennifer holds an M.A. from American University in Public Relations and received her B.A. in Journalism from Penn State University.

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Sandy Gutierrez Digital Marketing
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Sandy Gutierrez Digital Marketing

Education: Bachelor’s degree in Media Communications with an emphasis in Digital Advertisement from Webster University

Professional background: Sandy has 8 years of experience as a marketing professional. Her background includes the mastery of managing and developing marketing strategy as well as creating and designing digital content.

Expertise: Digital marketing, content marketing, and strategic planning.

Jeopardy Fact: Sandy is a fitness enthusiast with 3 dogs and a small toddler who likes to keep her on her toes.

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Jamillah May Social Media Specialist
Jamillah R Headshot2

Jamillah May Social Media Specialist

Education: BS in Social Science - Health Studies from Michigan State University and Master of Public Administration from Valdosta State University

Professional background: Jamillah has over 15 years of marketing and public relations experience, with a focus on content digital marketing and social media strategy. Her zone of genius lies in empowering thought leaders to communicate their personal brand by telling better stories about their products and services. She has worked with healthcare corporations, celebrity comedians, book publishers, angel investors, chefs, and beauty brands to amplify their brand awareness.

Expertise: Brand storytelling, social media, influencer marketing, and virtual events management

Jeopardy fact: Jamillah is a huge museum nerd and takes walking tours of every city she visits.