It is no secret that this year has been an unexpected one. The sudden appearance of COVID-19 has shifted the way we go about every aspect of our life. These changes have enabled us to be flexible and create innovative ways to replace our in-person activities. Nonetheless, some of these changes are here to stay. Here are 3 healthcare trends to be on the lookout for in 2021:
More virtual appointments
It is no surprise that patients opt for virtual / telemedicine appointments over their traditional in-person visits. They are fast, comfortable, and accessible. With the majority of patients using laptops and mobile devices for everyday use, it is only natural that they would not mind using their devices to attend their appointments.
Forrester, a global market research company, predicts that virtual care visits will exceed over 1 billion visits this year. They note that a bulk of these visits will be related to mental health issues.
Increased use of Artificial Intelligence
With the rise of telehealth, people are relying on artificial intelligence. The use of artificial intelligence varies depending on the use. For instance, elderly patients who suffer from dementia have engaged with the PARO robotic seal or even chatbots that serve as therapists. AI has even helped doctors craft unique treatments for patients who are suffering from cancer. Businesswire estimates that the AI healthcare market will exceed $34 billion by 2025. Overall, the demand for AI continues to grow.
Cybercriminals took advantage of the switch to work from home. Many companies provide their employees with devices to work remotely without the proper malware software to prevent cyber attacks. As a result, companies and their inability to protect secured data has resulted in a 25% increase in unexpected costs to combat those security breaches. With more patient data and personal information on the internet, healthcare companies have to be extremely careful about how they are protecting or exposing their patients’ data. It is expected that in 2021 there will continue to be a demand for effective cyber security protocols.