Account Director

Jenn Bittner

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Jenn Bittner is an accomplished marketing and communications leader with extensive experience building brands and increasing ROI through innovative, integrated advertising and marketing programs. She specializes in content strategy, authentic storytelling, and research-driven campaigns that drive measurable impact across healthcare, pharmaceutical, and multi-industry organizations. Known for blending strategic insight with creative execution, Jenn transforms complex, fact-based information into compelling narratives that inspire engagement, influence behavior, and deliver meaningful results.
    Expert insight
  • Strategic leadership
  • Team management
  • Campaign strategy
  • Healthcare communications
  • Brand storytelling
  • Data-driven marketing
  • Growth strategy
  • Omnichannel marketing
  • Persona development
  • Graphic design
Expert insight
  • Strategic leadership
  • Team management
  • Campaign strategy
  • Healthcare communications
  • Brand storytelling
  • Data-driven marketing
  • Growth strategy
  • Omnichannel marketing
  • Persona development
  • Graphic design

All about Jenn

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Degrees + certifications

Communications + business leadership

Jenn holds a Master of Arts in Communications and a Bachelor of Science in Business Administration from Wayne State University.

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Years of experience

Career snapshot

Over 15 years of professional experience

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What Jenn loves about her job

Where insight meets impact

Jenn is passionate about humanizing data and fact-based information to make it compelling and actionable. She thrives at the intersection of research, creativity, and strategy, where storytelling can influence behavior and drive real-world change. Her expertise spans:
Content strategy + storytelling — turning complex information into narratives that elicit response and action.

Integrated campaigns: aligning advertising, marketing, and production to drive measurable ROI.

Research-driven strategy: grounding creative in insights that change behavior.

Creative leadership: guiding teams through complex, multi-channel executions.

Purpose-driven marketing: building programs that make a meaningful difference.

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Audiences she connects with

Connecting with leaders, clinicians + communities

Jenn has worked extensively across both B2B and B2C audiences, including:

Marketing executives: aligning brand strategy with business growth.

Providers + clinicians: translating complex health topics into clear, relevant messaging.

Patients + caregivers: creating empathetic, accessible communications.

Multi-industry stakeholders: bringing healthcare rigor into diverse markets.

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Innovation that inspires her

From public health to health tech transformation

Jenn is especially inspired by initiatives that improve health outcomes and quality of life, including:

Public health + prevention programs

Substance abuse prevention + management

Children’s mental health + development

Chronic disease education, including diabetes and Alzheimer’s

Veterans’ health initiatives

Healthcare + health technology innovation that drives meaningful change

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What motivates her most

Her "why"

Jenn’s passion for healthcare is deeply personal. Having lost family members and friends to ALS, cancer, and other debilitating diseases — and watching others continue to struggle — she is driven to be at the forefront of healthcare initiatives and technology advancements that improve well-being. She is motivated by the belief that thoughtful marketing can accelerate progress, improve access, and make a tangible difference in people’s lives.

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Jenn in the spotlight
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Awards + recognition

Honors for creativity + impact

Named Employee of the Year twice at the same agency

Part of award-winning teams recognized by:
Healthcare Advertising Awards
MarCom Awards
PRSA-LA PRism Awards
AAF Awards
Viddy Awards
AVA Digital Awards

 

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Fun facts about Jenn

Outside the office

From backpacking to yoga retreats

Jenn backpacked across Europe for two months after college and later traveled to Bali, Costa Rica, Costa Careyes, Cabo, and Italy on yoga retreats.

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Meeting with target audiences
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In her own words

A philosophy shaped by purpose + storytelling


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In healthcare and health tech, marketing has the power to do more than inform — it can change behavior, improve lives, and move innovation forward. My goal is always to turn insight into impact and stories into progress.

 

 

Jennifer BIttner - wht circle bg     — Jenn Bittner

 

 

Like what you see?

Let’s make something great together.

KNB’s award-winning team of strategists, creatives, and communicators helps healthcare, biotech, and life sciences organizations stand out in competitive markets. Partner with us to craft impactful campaigns, strengthen your brand, and accelerate measurable growth.